Data & Account Deletion
At Nuwe Labs, we respect your right to control your personal data across all our mobile applications published on Google Play and the App Store.
Quick Request
Email us with the subject "Data Deletion Request" and include the app name:
nuwelabs@gmail.comWe typically process requests within 30 days.
Our Applications
| App name | Package | Account required? |
|---|---|---|
| Lembrete de Água - Tiz Water | com.chrx.tizwater |
No — data stored locally |
Delete Data From Within the App
If you still have the app installed:
- Open the app on your device
- Go to Settings
- Select "Delete all data" or "Delete Account" (if available)
- Confirm when prompted
For apps without accounts, uninstalling the app permanently removes all locally stored data from your device.
Request Deletion Without the App
- Email nuwelabs@gmail.com with subject "Data Deletion Request"
- Include the app name and package name (see table above)
- Include your account email if the app uses login
- We will confirm deletion within 30 days
Lembrete de Água - Tiz Water
This app does not require an account. Water intake data is stored locally and deleted on uninstall. Email us if you submitted feedback or support requests you want removed from our records.
What May Be Retained
In certain cases, we may retain limited information as required by law or for legitimate business purposes:
- Transaction records: Purchase and subscription records may be retained for tax, accounting, and fraud prevention purposes as required by law
- Legal compliance: Data we are legally obligated to retain (e.g., regulatory requirements)
- Security logs: Anonymized or aggregated data that cannot identify you
- Active subscriptions: If you have an active subscription, you must cancel it separately through Google Play or Apple App Store before or after requesting deletion. Deleting your account does not automatically cancel billing.
Any retained data is kept only for the minimum period required and is not used for marketing purposes.
Important Notes
- Deleting local data is permanent and cannot be undone
- Disabling notifications does not delete app data — uninstall or use in-app reset
Your Privacy Rights
Depending on your location, you may have additional rights under GDPR, CCPA/CPRA, and other privacy laws. See our Privacy Policy for details on accessing, correcting, or porting your data.
Contact
For questions about data deletion or to check the status of a request: