Support
Need assistance with a Nuwe Labs app? Contact us — include the app name so we can help faster.
Contact Support
For general support, bug reports, and feature feedback:
nuwelabs@gmail.comWe aim to respond within 2–5 business days.
Privacy & Data Requests
For privacy inquiries, data access requests, or account deletion:
nuwelabs@gmail.comOr visit our dedicated Data Deletion page.
Our Applications
| App name | Package | Privacy Policy |
|---|---|---|
| Lembrete de Água - Tiz Water | com.chrx.tizwater |
View policy |
Before You Contact Us
Please include:
- The app name and package name (see table above)
- Your device model and operating system version
- The App version (found in Settings → About)
- A clear description of the issue and steps to reproduce it, if applicable
- Screenshots or screen recordings, if helpful
Common Topics
- Subscriptions: Manage or cancel through Google Play or Apple ID account settings
- Restore purchases: Use the "Restore Purchases" option in the App settings
- Delete account: See our Data Deletion page
- Privacy policy: General policy or app-specific page above
- Terms of use: Read our Terms of Service
Developer Information
Nuwe Labs — Developer on Google Play & App Store
Brand: CHRX
Email: nuwelabs@gmail.com
Encarregado (DPO / LGPD): Ramon — nuwelabs@gmail.com